Field Support Specialist (technician)

Johor Bahru, M01, MY, Malaysia

Job Description

Purpose of the role:



To carry out pre and post C360 GO-LIVE tasks.

Working Relationships:



Internal:

Business Development Unit, Security, C360 Implementation team, ATME, Helpdesk, ATME Warehouse, ATM Operations, CSA, Cash Planning, ESS
External:

Riggers, Customer (Retailers or Bankers), Vendors, Suppliers

Key Accountabilities:



1) Pre C360 GO-LIVE tasks:

Site survey and create report Staging of machines (whenever required) Installation Training of customer Cash drop test Support GO-LIVE
2) Post C360 GO-LIVE tasks:

Preventive Maintenance Second Line Maintenance (24x7 for selected customers) Relocation/Termination
3) Other projects/responsibilities:

Standby for C360 events Mass retrofit/inspection on install base Cassette and Lock related projects/tasks (whenever required) Any other initiatives directed by the company's Management

Formal Education:



Possess at least a Certificate in Electronics Engineering / Mechatronics Engineering / Computer Engineering / Information Technology

Experience:



At least 1-2 year(s) of working experience in the technical fields (IT, mechatronics maintenance). Preferably past experience related to local financial institutions. Experience of banking self-service terminals is an added advantage.
Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM3,200.00 per month

Benefits:

Cell phone reimbursement Health insurance Meal allowance Parental leave Professional development
Experience:

Electrical engineering: 1 year (Preferred) Mechanical engineering: 1 year (Preferred)
License/Certification:

Driving License (Preferred)
Willingness to travel:

100% (Preferred)
Work Location: On the road

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Job Detail

  • Job Id
    JD1138403
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    28593.0 36206.0 USD
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, M01, MY, Malaysia
  • Education
    Not mentioned