Job Description

8tree makes application-specific 3D surface inspection tools that are as simple as taking a photo. Our industry-leading 3D damage-mapping tool -- dentCHECK - is used every day by more than 4-dozen airlines, MROs and OEMs, globally. dentCHECK digitalizes aviation maintenance workflows with built-in AR, which improves Turn-around-Times, operational efficiency, measurement quality and consistency while eliminating human error. In response to the growing demand for dent-mapping services from airlines, MROs and leasing companies, 8tree has launched a dedicated business that offers dentCHECK-as-a-Service. 8tree is hiring a Field Technician to support this growing business. 60% of this position\'s responsibility will be service-focused, whereas the remaining 40% will be to support product testing. The position will be based in Kuala Lumpur, Malaysia. Tasks Perform and support on-site aircraft inspection globally, using 8tree\'s products Coordinate logistics, and communicate timelines and deliverables effectively Communicate with customers to determine report requirements Coordinate with the global 8tree team to generate inspection reports Support the onboarding of new 8tree partners and cultivate strong relationships with technical counterparts. Test all aspects of the product (hardware/software) for performance, robustness, and reliability Do your best to ensure the success of 8tree\'s customers Requirements Must-have Requirements Diploma or degree in aircraft maintenance, engineering, mechanical, or other relevant discipline Excellent proficiency in reading technical manuals, schematics, and diagrams 2 years of work experience in a technical role, preferably in-field technical experience Strong computer skills and experience with engineering applications Extremely strong English communication skills (verbal and written) Self-driven initiative to learn, identify challenges and seek solutions; attention to detail Ability to travel up to 30% of the time and work a variable work schedule as needed to meet business goals, including responding to unscheduled dispatch callouts on short notice Non-negotiable attributes - Admirable work ethic, strong time-management skills, flexibility & dependability to work with a global team, ability to work in physically demanding environments (outdoors, on scaffolding, ladders, at heights, etc.) Excellent customer service and communication skills Adherence to local Health, Safety & Environmental policies Nice-to-have Requirements Solid understanding of statistics Experience in 3D measurement Experience in Aviation-MRO / Aerospace / Wind-Turbine / Automotive industries Knowledge of relevant aircraft Structural Repair Manuals (SRM) chapters Benefits Competitive salary, paid vacation, health & retirement benefits. Business travel expenses are always fully covered. Dynamic, diverse, and very supportive global team. Innovative products that enhance quality and safety across multiple industries Interdisciplinary insights and the opportunity to participate in all areas of the business Agile, focused & fast-paced team; quick path to making decisions Independence and flexibility to manage your day-to-day work commitments and schedule 8tree is an equal-opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.

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