Job Description

OBJECTIVES OF THE PROGRAMME

The WHO Global Service Centre (GSC), Malaysia, provides specialized services to all staff and all WHO offices worldwide and Partner Entities in respect of human resources, procurement, finance and support of corporate IT applications and infrastructure. The aim of the GSC is to provide the swift and reliable delivery of a comprehensive array of products and services covering all these fields. The Global Finance team (GFI) ) and Global Payroll team (PAY) within the GSC provides processing and accounting services for payroll, pension, accounts payable, travel and expenses and awards transactions as set out in the Service Catalogue.

DESCRIPTION OF DUTIES

Finance processing includes a number of high volume tasks, which nevertheless require close attention to detail. Processing errors could lead to large-scale financial loss to the Organization, and severe inconvenience to staff and/or suppliers, globally. The incumbent will be responsible for the day-to-day operations related to finance and/or payroll activities. These functions require:

- The ability to analyse and process transactions;

- Detail-oriented review with clear follow up;

- The ability to prioritize and work under pressure with close attention to detail;

- A proactive approach;

- Effective communications skills when liaising with colleagues and with clients;

- Close collaboration with colleagues inGFI, PAY, GSC, HQ, ROs and COs.

Within the delegated authority, the incumbent is assigned all or part of the following responsibilities. However, staff may be rotated and assigned to perform other duties within GFI and PAY as determined by the Coordinator, GFI and the Global Payroll Manager which includes ad hoc assignments, reinforcing other teams or replacing other staff members as required. General duties and responsibilities (for all teams):

- Deliver responsive services to customers and stakeholders in alignment with the GSC Service Catalogue. This is achieved through processing requests received in ERP workflow; requests assigned through other Corporate systems; or assigned directly by Supervisors, in accordance with established procedures, to correctly administer and implement the assigned tasks to ensure quality and accuracy are met.

- Follow up closely on the pending tasks to resolve within response times set out in the Service Catalogue.

- Seek advice or guidance from team members or Supervisors as and when necessary.

- Take initiative to communicate with colleagues within or across departments to seek confirmation or clarification on issues when necessary.

- Respond to enquiries and provides support, advice and guidance to clients in Headquarters, Regional Offices, Country offices.

- Assist with identification of system issues or enhancements, and in testing fixes and solutions.

- Reconcile General Ledger accounts; and prepare journal vouchers and accounting entries as required.

- Perform ad hoc assignments, special projects, and all other related duties when required.

The teams in GFI and PAY have team-specific duties over and above those described above:

a) Accounts Payable team duties:

- Creation and maintenance of supplier financial records and master data records;

- Process supplier invoices, credit memos and advance payments;

- Provide account and payment attestations;

- Review transactions proposed for payment;

- Process and execute payments, process payment voids and refunds;

- Determine Statutory Travel Lump Sum and process travel requests;

- Process travel transactions including travel cancellations and refunds;

- Processing certain Travel Claim;

- Provide input to separation processing;

- Uploading per diem tables;

- Exception and error handling.

b) Award management:

- Donor creation;

- Award creation;

- Process awards transactions such as inter alia funding distribution, workplan funding and amendments;

- Create ECM folders;

- Revied and follow up of receivables and certain contributions;

- Exception and error handling.

c) Payroll and pension team duties:

- Maintenance of staff member\'s financial records;

- Process monthly, daily and ad hoc payroll runs;

- Process separations;

- Respond to payslip queries from staff.

d) Financial and Reporting Controls:

- Reconcile bank accounts;

- Accounts review and analysis, Reporting and reconciliation of GSC managed accounts;

- Perform quality checks, Monitoring and exceptions reporting, Reconcile General Ledger accounts, and prepare journal vouchers and accounting entries as required;

- Actively contribute and participate in month end and year end closure activities;

- Exception and error handling.

REQUIRED QUALIFICATIONS

Education

Essential:

- Completion of secondary school education or its equivalent, complemented by training in accounting or book-keeping.
Desirable:

- Degree in Accountancy/Finance or any other professional certificate (ACCA, CPA, ICAEW, etc.).

Experience

Essential:

- Minimum 5 years of relevant experience in accounting, finance, payroll and/or financial management, preferably in an international setting or;

- 4 years with a first level university degree or;

- 3 years with an advanced university degree.

- Working experience and knowledge of IPSAS and/or IFRS.

- Experience in the usage of computers and MS Office packages (MS Word, Excel etc.).
Desirable:

- Experience in using an ERP system such as Workday.

- Recent experience in a Finance and HR Shared Services Centre is an advantage.

- Significant experience and advanced knowledge of spreadsheet and database packages is an advantage.

Skills

- Integrity, tact and discretion in dealing with others.

- Good all round communication (written and oral) and interpersonal skills.

- A good team player.

- Ability to work under pressure.

WHO Competencies * Teamwork

• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Moving forward in a changing environment

Use of Language Skills

Essential:

- Expert knowledge of English.
Desirable:

- Intermediate knowledge of Other UN Language.

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at MYR 50,770 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level including those of a temporary nature.

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link:

. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• For information on WHO\'s operations please visit:

• WHO is committed to workforce diversity.

• WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the

into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

World Health Organization