Job Description

PARKROYAL COLLECTION Kuala Lumpur puts you in the enviable heart of Kuala Lumpur\'s Golden Triangle, where shopping, entertainment and commerce all come together.Step outside our doors and experience a variety of food, available around the clock. Choose from a wide spectrum of shopping centres, from the decades-old homegrown staple Sungei Wang Plaza with its old-school charm to the award-winning shopping destination Pavilion Kuala Lumpur packed with over 700 retail outlets and restaurants.Then, when the sun goes down, let your hair down and savour Kuala Lumpur\'s vibrant nightlife just a stone\'s throw away, on Changkat Bukit Bintang with its heady brew of clubs and bars.Sight-seeing? Our hotel is just minutes away from premier destinations such as the Kuala Lumpur City Centre (KLCC), Petronas Twin Towers, KL Tower, Lake Gardens and Malaysia\'s International Financial District, the Tun Razak Exchange (TRX)The RolePARKROYAL COLLECTION and Pan Pacific Serviced Suites Kuala Lumpur operate as an integrated business Complex. All associates hired under this Company are employed for the Complex as such they will be required to perform their roles and responsibilities for both the hotel and the serviced suites. Your position carries a multitasking role; hence you may be required during the course of your duties to perform tasks that are not within your current job-designation within other departments of the hotel and/or serviced suites as and when business requires.Primary Responsibilities:\xc2\xb7 To have a good understanding of the Opera cloud PMS system.\xc2\xb7 Knowledge of Microsoft Excel is required.\xc2\xb7 Ensure all credit card sales related documents from RBE and Front Office is complete and submitted to Finance on a daily basis.\xc2\xb7 To ensure all documents relating to City Ledger settlements is submitted to finance on a daily basis and complete.\xc2\xb7 To maintain a friendly yet professional manner with guest, with a professional approach\xc2\xb7 Consistently ensure a correct service standard above the given expectation by the team\xc2\xb7 Ensure all type of refunds is processed immediately.\xc2\xb7 Ensure all invoices are complete and free of error before sending out.\xc2\xb7 Ensure all discrepancies in Credit Card and City Ledger Accounts is resolved and cleared/paid within the current month for credit card and 60 days for non-credit card accounts.\xc2\xb7 All Advance Deposits is complete with supporting documents and posted as soon as payment is lodged into the hotels current account.\xc2\xb7 Ensure all direct payments into hotel\'s current account is identified and posted into Opera accordingly with complete supporting documents.\xc2\xb7 Ensure monthly credit cards reconciliation is completed within the first week of each month\xc2\xb7 Ensure month end processes and beginning of month processes for Account Receivables is carried out.\xc2\xb7 Performance of other duties as may be assigned by Director of Financial.Set up fixed assets file (go through 3 Projects documentation, allocated to respective Fixed assets category & Assets class)Talent ProfileMinimum of 1 year working experience in account section.Minimum SPM edducation completed.Strong communication in English and Bahasa Melayu.Diplomatic & People person.

Pan Pacific Hotels Group