Managed and monitored guest and company account balances to ensure timely and accurate billing.
Issued invoices and statements for individual, corporate, and group accounts in accordance with hotel policies.
Followed up on outstanding payments via phone, email, and official letters to ensure timely collection
Reconciled daily accounts receivable transactions and ensured proper allocation of payments received.
Coordinated with Front Office, Sales, and Finance teams to resolve billing issues and discrepancies.
Assisted in preparing aging reports and supported month-end closing activities related to receivables.
Maintained organized documentation and provided support during internal and external audits.
Requirements:
Relevant certification in a related field.
Relevant experience in similar role.
Applicants must be willing to work in Johor Bahru.
Job Type: Full-time
Benefits:
Health insurance
Opportunities for promotion
Professional development
Work Location: In person
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