Job Description

Tune Protect strives to be the go-to insurtech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer\'s experience with different products and technology that complement consumer\'s lifestyle needs!

There\xe2\x80\x99s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you\xe2\x80\x99re experimental and aren\xe2\x80\x99t afraid to make mistakes, welcome!

Here, you will formulate creative solutions for our customers, juggle numerous items in making them simple, own and drive initiatives, and collaborate with super fun and hard-working group of people who are utterly passionate about their mission.

Position Overview: The Accounts Receivable Finance Executive plays a crucial role in managing the financial aspects of an insurance company\'s accounts receivable department. They are responsible for overseeing the collection and processing of payments from policyholders, maintaining accurate financial records, and ensuring the timely resolution of outstanding balances. This position demands strong financial acumen, attention to detail, and effective communication skills to interact with both internal teams and external clients.

THE JOB CORE:

1. Accounts Receivable Management:

\xe2\x97\xa6 Monitor and track outstanding premiums and payments owed by policyholders.

\xe2\x97\xa6 Review and reconcile accounts receivable records to ensure accuracy and completeness.

\xe2\x97\xa6 Identify and analyze discrepancies or payment issues and take appropriate actions for resolution.

2. Payment Processing:

\xe2\x97\xa6 Process incoming payments received from policyholders, agents, or other parties promptly and accurately.

\xe2\x97\xa6 Record and update financial transactions in the accounting system.

\xe2\x97\xa6 Ensure compliance with company policies and regulatory guidelines while processing payments.

3. Collections and Debt Recovery:

\xe2\x97\xa6 Proactively communicate with delinquent policyholders to facilitate payment arrangements.

\xe2\x97\xa6 Implement collection strategies to recover outstanding debts while maintaining positive customer relationships.

\xe2\x97\xa6 Coordinate with collection agencies or legal counsel when necessary for escalated debt recovery.

4. Financial Reporting:

\xe2\x97\xa6 Prepare regular reports on accounts receivable status, outstanding balances, and collection efforts for management review.

\xe2\x97\xa6 Conduct data analysis to identify trends and insights related to accounts receivable performance.

5. Customer Service:

\xe2\x97\xa6 Provide exceptional customer service to policyholders and agents by promptly responding to inquiries and resolving payment-related issues.

\xe2\x97\xa6 Address customer concerns with empathy and professionalism.

6. Collaborative Support:

\xe2\x97\xa6 Collaborate with cross-functional teams, including underwriting, claims, and accounting, to ensure seamless operations and accurate financial reporting.

\xe2\x97\xa6 Participate in meetings and contribute valuable insights on improving accounts receivable processes.

7. Process Improvement:

\xe2\x97\xa6 Identify opportunities for process optimization and recommend enhancements to increase efficiency and reduce delinquency rates.

\xe2\x97\xa6 Implement best practices and stay updated with industry trends to maintain a competitive edge.

8. Compliance and Regulation:

\xe2\x97\xa6 Adhere to relevant financial regulations, company policies, and accounting standards.

\xe2\x97\xa6 Ensure data privacy and security when handling sensitive financial information.

EDUCATION/REQUIREMENTS:

• Bachelor\'s degree in finance, accounting, or a related field.

• Proven experience in accounts receivable management, preferably in the insurance industry.

• Strong understanding of financial principles, accounting practices, and debt recovery procedures.

• Proficiency in using accounting software and MS Office applications.

• Excellent communication and interpersonal skills to build positive relationships with customers and colleagues.

• Analytical mindset with the ability to interpret financial data and make data-driven decisions.

• Demonstrated ability to handle multiple tasks and meet deadlines in a fast-paced environment.

• Knowledge of insurance products and industry-specific regulations is a plus.

We look after our tribe really well! On top of insurance coverage for you and your family, we provide free flow of coffee, tea and biscuits, professional accreditation support and generous amount of e-learning courses and annual leaves! We practice hot desking and take social networking very seriously!

Tune Protect