Fitness Team Leader

Kuala Lumpur, M14, MY, Malaysia

Job Description

The Fitness Team Leader is responsible for leading, motivating, and developing the Personal Training (PT) team to deliver exceptional service, achieve sales targets, and maintain high professional standards. This role ensures the gym floor is safe, engaging, and aligned with the club's mission to provide an excellent fitness experience for all members.

Key Responsibilities:1. Team Leadership & Development



Supervise and mentor all Personal Trainers and Fitness Coaches. Conduct regular team meetings, performance reviews, and training sessions. Support new trainer onboarding and ensure consistent adherence to club standards. Promote teamwork, communication, and a positive, professional environment.

2. Sales & Performance Management



Drive and monitor personal training (PT) revenue targets. Support the team in lead generation, client retention, and upselling fitness programs. Track KPIs such as PT sessions, conversion rates, and member engagement. Prepare and present weekly/monthly performance reports to management.

3. Member Engagement & Experience



Maintain strong presence on the gym floor to engage with members. Handle member feedback and resolve issues in a timely, professional manner. Encourage members to participate in PT, classes, and club activities. Ensure fitness assessments, inductions, and consultations are delivered consistently.

4. Operations & Standards



Ensure all fitness areas, equipment, and facilities meet safety and cleanliness standards. Monitor compliance with club policies, health & safety, and operational procedures. Coordinate scheduling and floor coverage to maintain continuous member support. Assist in organizing fitness events, workshops, and community challenges.
Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM7,000.00 per month

Benefits:

Flexible schedule Gym membership Maternity leave Opportunities for promotion Professional development
Work Location: In person

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Job Detail

  • Job Id
    JD1275528
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, M14, MY, Malaysia
  • Education
    Not mentioned