Job Description

Company DescriptionWE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHIONAre you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us?If you answered yes, why not join us? This could be your first step towards a new and exciting career at COS! We are now looking for Floor Manager to join our Malaysia team on a full time permanent contract.: Since our launch in 2007 we have opened stores and sell online in over 40 countries worldwide. Our collection offers elevated essentials, iconic pieces and innovative design. The creative soul of the brand is visualised through our storytelling, seasonal runway shows and connect with contemporary culture to create an experience beyond the expected. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.Although no two days are ever the same, there are some things that you can expect to be involved in regularly this includes

• Offering customers, a high level of service, through styling advice, product knowledge and store experience
• Analysing selling information and working with the store manager, maximise the sales performance of your department
• Leading a team of sales assistants to achieve excellent standards of service
• Supporting recruitment and ensure induction and training to new starters is carried out
• Assisting the store manager to identify future talents and putting together development plans to support their progression
• Overseeing store operations
• Being a COS brand ambassador and providing the best experience for our customers.

Stepping into the role of Store Manager in their absenceQualificationsTo work as a floor manager, you should have previous management/leadership experience plus the qualities below.

• Minimum 1 year management experience within a retail environment.
• Excellent communication skills and the ability to lead, train and develop a team
• Customer focused
• Self-motivated & positive
• Adaptable
• A genuine interest in others
• Open to learn about and sell our products
• Excellent planning and organisational skills
• Good analytical and problem-solving abilities
• Excellent commercial abilities and interest in fashion, retail.
• Ability to work a flexible schedule including early mornings, weekends and evenings when required

Additional InformationWhen you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including

• Employee discount across all H&M group brands
• Annual Wage Supplement
• 16-23 days annual leave
• Public Holidays
• Birthday Leave
• Additional holiday for long service
• Quarterly incentive scheme
• Clothing allowance
• Medical care & Accident insurance

COS