At least 5 year (s) of working experience in the related field is required for this position
Preferably Managers specializing in Food/Beverage/Restaurant Service or equivalent
Proficient in Mandarin and English (in order to handle queries and concerns from Mandarin speaking clients and also, to conduct orientation and training & coach new Mandarin and English speaking trainees.)
Able to work 6 days per week, including weekends and public holidays.
Required Skill(s): F&B Operations, People Management, Problem Solving
Working Hours / Days
Monday - Friday
Lunch Session : 11a.m - 2p.m
Break : 2p.m - 5p.m
Dinner Session : 5p.m - 10p.m
Saturday
Dinner Session only : 5p.m -10p.m
Sunday
Off Day
Tanggungjawab
Take responsibility for the business performance of the restaurant.
Manage customer booking and arrangement
Create and execute plans for sales, profit and staff development.
Providing exceptional customer service and setting the standards for all staffs.
Excellent customer service, manage customer relations and service recovery.
Monitor customer feedback and resolve issues .
Monitor staff performance ensuring customer\'s experience meets the company guideline.
Manage supplies deliveries and inventory and maintain records of invoices.
Conduct orientation and training & coach new trainees.
Handle daily sales collection, cashiers float and petty cash claims and control.
Ensure the strict compliance by all service and kitchen staff to company\'s standard operating procedures. Monitoring operations
Manfaat
Annual Leave
Annual Bonus
OT Allowance
EPF & SOCSO & EIS
Training Provided
Other benefits (based on Malaysia Law)
Manfaat tambahan
Performance Bonus
Company Trip
Allowance Provided
Soal Jawab Jawatan
Tanya soalan dan majikan akan menjawab tentang jawatan ini
Maukerja
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.