Floor Manager

Petaling Jaya, Selangor, Malaysia

Job Description


Mohon

Kelayakan

  • At least 5 year (s) of working experience in the related field is required for this position
  • Preferably Managers specializing in Food/Beverage/Restaurant Service or equivalent
  • Proficient in Mandarin and English (in order to handle queries and concerns from Mandarin speaking clients and also, to conduct orientation and training & coach new Mandarin and English speaking trainees.)
  • Able to work 6 days per week, including weekends and public holidays.
  • Required Skill(s): F&B Operations, People Management, Problem Solving
Working Hours / Days

Monday - Friday
  • Lunch Session : 11a.m - 2p.m
  • Break : 2p.m - 5p.m
  • Dinner Session : 5p.m - 10p.m
Saturday
  • Dinner Session only : 5p.m -10p.m
Sunday
  • Off Day
Tanggungjawab
  • Take responsibility for the business performance of the restaurant.
  • Manage customer booking and arrangement
  • Create and execute plans for sales, profit and staff development.
  • Providing exceptional customer service and setting the standards for all staffs.
  • Excellent customer service, manage customer relations and service recovery.
  • Monitor customer feedback and resolve issues .
  • Monitor staff performance ensuring customer\'s experience meets the company guideline.
  • Manage supplies deliveries and inventory and maintain records of invoices.
  • Conduct orientation and training & coach new trainees.
  • Handle daily sales collection, cashiers float and petty cash claims and control.
  • Ensure the strict compliance by all service and kitchen staff to company\'s standard operating procedures. Monitoring operations
Manfaat
  • Annual Leave
  • Annual Bonus
  • OT Allowance
  • EPF & SOCSO & EIS
  • Training Provided
  • Other benefits (based on Malaysia Law)
Manfaat tambahan
  • Performance Bonus
  • Company Trip
  • Allowance Provided
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Job Detail

  • Job Id
    JD968320
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned