Fm Global (johor) Customer Service Executive

Johor Bahru, M01, MY, Malaysia

Job Description


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Manage Day to day booking with carrier / customer & related parties Telemarketing with customer Act as support team for Sales person Attend to customer enquiries & problems Communicate and reporting of customer's shipment status. To ensure that all daily transportation and shipments are scheduled to customers' needs To ensure that opening and closing of jobs are done according to requirements Prepare customer invoice for closed job task. Monitor enquiries from customer or agent has been responded promptly and acted accordingly. Communicate and build good rapport and relationship with customers, agents, shipping liner and co-loaders. Ad-hoc assignments delegated by superiors.


Qualification Requirement:


Good verbal and written communication skills. Proactive, organized approach to multitasking. Strong leadership and interpersonal skills. Good communication skills between company and customers Professional appearance, courteous manner, and clear, friendly phone voice. Full-Time positions available. Must have initiative and be able to work independently. Knowledge in freight forwarding industry is an added advantage. Team worker and result oriented


If you are interested, please contact Ms Nini via Whatsapp 6Show contact number

or send your resume to @.

Job Details


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Job Info & Requirement




Contract Type
Full-time


Job Type
Executive


Experience Level
1-3 years, < 1 year


Job Categories
Customer Svc/Call Centre


Minimum Education Required
o SPM / Diploma / Advance / Higher / Graduate Diploma. o Required language(s): English, Bahasa Melayu, Chinese. o Fresh graduates are welcome, on job training will be provided


Language Required
English, Bahasa Malaysia, Others


Nationality Preferred
Malaysians Only


Gender Preferred
All Genders


Own Transport
None

Salary & Other benefits




Salary

RM 1,700 to RM 2,500 per month

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Job Detail

  • Job Id
    JD1281772
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor Bahru, M01, MY, Malaysia
  • Education
    Not mentioned