\xc2\xb7 Creating a professional working atmosphere, coordinating and motivating the staff. \xc2\xb7 Monitoring and following up on the financial results for the department (expenses, income). \xc2\xb7 Ensuring that the service delivered meets the quality and consistency standards required by the hotel. \xc2\xb7 Following up on your guest\'s satisfaction and comfort and constantly seeking ways to improve the service. \xc2\xb7 Keeping yourself updated about the latest information on your hotel\'s competitive environment and the changes in your hotel area. \xc2\xb7 Keeping yourself informed on the latest trends in your expertise area. \xc2\xb7 Representing and promoting your department. \xc2\xb7 Coordinating and monitoring the services delivered by the department in order to ensure that guests receive the best possible service. \xc2\xb7 Contributing to the definition of hotel\'s strategy and also to the sales and marketing plan. \xc2\xb7 Developing revenue generated by doing promotion and upselling. Job Type: Full-time Salary: RM2,300.00 - RM3,000.00 per month Ability to commute/relocate:
Melaka: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
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