Job Description

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.

Located at the heart of the Kuala Lumpur city center, Traders Hotel by Shangri-La is looking for a dynamic, and multi-skilled talent in delivering our Asian hospitality.

As Food & Beverage Administration Executive we rely on you:

• Provide for all secretarial services within the Food and Beverage Division office in accordance with standards, policies, and guidelines.
• Coordinate daily office related activities, provide accurate document processing, ensure efficient internal and external office communications and complete administrative duties as assigned by the Director of Food and Beverage.
• Responsible to assist with guest communication, and sales activities especially during Festive Seasons and Special Events.
• Coordination of inter-office and intradepartmental communications including telephone calls, receiving, and directing visitors, word processing, creating spreadsheets, presentations, and filing.
• Completion of menus, letters, reports, forms and other documents for the food and beverage office.
• Ensure prompt completion and delivery of documents and correspondence.
• Maintains office-filing system to include alphabetical, chronological, trace and daily files.
• Provides for English-Malay-English written and verbal translation as required. Provides for proofing of same.
• Responsible to maintain overall office organization, presentation, and cleanliness.
• Handles guest replies and assists the outlet managers and the Director of Food & Beverage with the administrational part of sales activities.
• Performs other duties as may be required by management from time to time.

• Diploma in Tourism/ Hospitality/ Hotel Management/ Secretarial and Office Management
• Excellent written and verbal communications skills
• Knowledge in Food & Beverage Operations.
• With a minimum of two (2) years\' working experience in the same role.
• Excellent grooming standards
• Flexibility to respond to a range of different work situations.
• Ability to work under pressure with attention to details.
• Outgoing and people oriented, cooperative, adaptable.
• Proficient with many computer programs such as MS Outlook, Word, Excel, PowerPoint.
• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

Shangri-La Hotels & Resorts