(free Daily Meal Provided) Rm4200 Cantonese Speaking Customer Support Professional @ Hk Food Delivery (bangsar South, Strategic Location)

Bangsar South, Kuala Lumpur, Malaysia

Job Description


Mohon

Kelayakan

  • Good proficiency in Cantonese, Traditional Mandarin & English (Speak & Type).
  • At least 1 year of customer service experience is preferred.
  • Must be able to work on 24-hours rotational shift (9 hours per shift including 1-hour break).
  • Must be able to work on 5 rotational working days including weekends & Public holidays.
  • Open to SPM, diploma, and degree holders with a customer mindset.
  • Good communication, analytical & problem-solving skills.
  • Must have no issue working at Bangsar South, KL.
  • Possess own transportation.
  • Able to join on 28th June 2023.
Tanggungjawab
  • Handle inbound and outbound telephone calls, emails, and other relevant administrative tasks effectively and efficiently.
  • Provide first-level technical support using documented procedures and available tools.
  • Escalate issues in time to resolve customer issues quickly and to their complete satisfaction.
  • Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely.
  • Keep our customers informed about our line of products and services, and how best to consume them.
Manfaat
  • Salary Package: Up to Basic RM 3,000 - 4,500 + Night shift allowance up to RM 300 + KPI allowance up to RM 250
  • Daily FREE MEAL is provided (Lunch / Dinner)
  • Internal career promotion.
  • Fun and amazing working environment (Multinational Company)
  • Free Training with a basic salary paid
  • Annual Leaves + Sick Leaves + EPF + SOCSO
Manfaat tambahan
  • 5 Working Days
  • Training Provided
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Job Detail

  • Job Id
    JD961596
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3000 - 4500 per month
  • Employment Status
    Permanent
  • Job Location
    Bangsar South, Kuala Lumpur, Malaysia
  • Education
    Not mentioned