Applicants with SPM qualification or fresh graduates (SPM: min 3 years of customer service experiences; Diploma: min 1 year of customer service experience; Degree/above: 0 experience)
High proficiency in Traditional Mandarin and English (Read, Speak, Type)
Have no issue to work on 24 hours\' rotational shift with 5 working days (9 hours per shift including 1-hour break time)
Have no issue to based at Kuala Lumpur Office, Malaysia
Able to start working on 29 March 2023
Tanggungjawab
Ability to handle all livechat, email and outbound calls in regarding to customers\' general inquiries.
Ability to use positive language in handling customers\' issues and complaints whenever necessary.