Job Description

Attend to all customer inquiries through various channel of communication Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations Collect feedback and establish a healthy and professional customer relationship Monitor all community comments, complaints and messages and respond accordingly Maintain all work records, transactions and documents Carry out any other related task assigned by the company

Job Requirement

Education SPM or higher Fluent language skill in Mandarin (China Market) and English Ability to read and write in Mandarin Typing speed of 40 words per minute (WPM) and above Strong learning ability and communication skill Analytical thinker with strong conceptual and problem solving skill Proficient in Microsoft Office
Job Type: Full-time

Pay: RM2,800.00 - RM4,000.00 per month

Benefits:

Opportunities for promotion Professional development
Application Question(s):

Are you able to read and write in Mandarin? Expected Salary Duration of notice period required
Language:

Mandarin (Required)
Work Location: In person