Job Description

MohonKelayakan\xe5\x85\xa5\xe8\x81\x8c\xe8\xa6\x81\xe6\xb1\x82\xef\xbc\x9a

• \xe5\xbf\x85\xe9\xa1\xbb\xe8\x83\xbd\xe5\xa4\x9f\xe6\xb5\x81\xe5\x88\xa9\xe5\x9c\xb0\xe4\xbd\xbf\xe7\x94\xa8\xe6\x99\xae\xe9\x80\x9a\xe8\xaf\x9d, \xe8\x8b\xb1\xe8\xaf\xad\xe8\xbf\x9b\xe8\xa1\x8c\xe4\xba\xa4\xe6\xb5\x81
• \xe5\xbf\x85\xe9\xa1\xbb\xe8\x83\xbd \xe8\xaf\xbb &\xe5\x86\x99 \xe4\xb8\xad\xe6\x96\x87
• \xe5\xad\xa6\xe5\x8e\x86\xef\xbc\x9aSPM, UEC, O-level \xe6\x88\x96\xe6\x9b\xb4\xe9\xab\x98
• \xe5\xb7\xa5\xe4\xbd\x9c\xe6\x97\xb6\xe9\x97\xb4\xef\xbc\x9a24/7 \xe8\xbd\xae\xe7\x8f\xad - 5 \xe5\xa4\xa9\xe5\xb7\xa5\xe4\xbd\x9c
• \xe4\xbc\x98\xe5\x85\x88\xe8\x80\x83\xe8\x99\x91\xe6\x9c\x89\xe5\x8d\x8a\xe5\xb9\xb4\xe6\x88\x96\xe5\x8d\x8a\xe5\xb9\xb4\xe4\xbb\xa5\xe4\xb8\x8a\xe7\x9a\x84\xe5\xae\xa2\xe6\x9c\x8d\xe5\xb7\xa5\xe4\xbd\x9c\xe7\xbb\x8f\xe9\xaa\x8c\xef\xbc\x8c\xe4\xbd\x86\xe6\x98\xaf\xe4\xb9\x9f\xe6\xac\xa2\xe8\xbf\x8e\xe6\x97\xa0\xe5\xb7\xa5\xe4\xbd\x9c\xe7\xbb\x8f\xe9\xaa\x8c\xe7\x94\xb3\xe8\xaf\xb7

To excel in this role, you\'ll require:

• Able to converse fluently using Mandarin and English
• Able to read & write Traditional Mandarin word
• Education: SPM, UEC, O-level or; and above
• Working Hours\xef\xbc\x9a 24/7 Rotational Shift - 5 days working
• Fresh Grads are welcomed to apply

Tanggungjawab\xe5\x9c\xa8\xe6\xad\xa4\xe8\x81\x8c\xe4\xbd\x8d\xe4\xb8\x8a\xef\xbc\x8c\xe6\x82\xa8\xe9\x9c\x80\xe8\xa6\x81\xef\xbc\x9a

• \xe8\xb4\x9f\xe8\xb4\xa3\xe5\xae\xa2\xe6\x88\xb7\xe5\x9c\xa8\xe7\xba\xbf\xe5\x92\xa8\xe8\xaf\xa2\xe7\xad\x94\xe7\x96\x91\xef\xbc\x8c\xe9\x92\x88\xe5\xaf\xb9\xe5\xae\xa2\xe6\x88\xb7\xe5\x92\xa8\xe8\xaf\xa2\xe7\x9a\x84\xe9\x9c\x80\xe6\xb1\x82\xe6\x8f\x90\xe4\xbe\x9b\xe6\x9c\x89\xe6\x95\x88\xe8\xa7\xa3\xe7\xad\x94
• \xe4\xb8\x8e\xe7\x9b\xb8\xe5\x85\xb3\xe9\x83\xa8\xe9\x97\xa8\xe4\xbf\x9d\xe6\x8c\x81\xe8\x89\xaf\xe5\xa5\xbd\xe7\x9a\x84\xe6\xb2\x9f\xe9\x80\x9a\xe4\xb8\x8e\xe5\x90\x88\xe4\xbd\x9c
• \xe5\x9c\xa8\xe5\xae\xa2\xe6\x88\xb7\xe6\x9c\x8d\xe5\x8a\xa1\xe5\x92\x8c\xe5\x87\x86\xe7\xa1\xae\xe4\xbf\xa1\xe6\x81\xaf\xe6\x96\xb9\xe9\x9d\xa2\xe8\xb6\x85\xe8\xb6\x8a\xe5\xae\xa2\xe6\x88\xb7\xe7\x9a\x84\xe6\x9c\x9f\xe6\x9c\x9b
• \xe5\x9b\xa2\xe9\x98\x9f\xe5\x90\x88\xe4\xbd\x9c\xe4\xbb\xa5\xe5\xae\x9e\xe7\x8e\xb0\xe6\x89\x80\xe9\x9c\x80\xe7\x9a\x84 KPI \xe5\x92\x8c SLA\xe5\x85\x83\xe7\xb4\xa0

In this position, you\'ll are required to:

• Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
• Maintain good communication and cooperation with relevant departments
• To exceed customers\' expectations in terms of customer service & accurate information.
• Work in a team to achieve the required KPI and SLA elements.

Manfaat

• Medical Claim
• Training Provided
• Next to LRT
• EPF & Socso
• Annual Leave
• Next to KTM

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