Job Description

The Customer Service & Reception Assistant is responsible for providing excellent customer service to walk-in clients, handling online enquiries, and supporting basic administrative tasks. The candidate must be

well-presented, polite, and able to communicate effectively in Malay

and English.

Customer Service & Reception

Greet and assist walk-in customers in a professional and friendly manner. Attend to customer enquiries, guide them to the correct department, and ensure a pleasant experience. Manage incoming phone calls, WhatsApp, and online chat messages promptly. Maintain a clean and presentable reception area at all times.

Online & Administrative Tasks

Respond to online chat enquiries, emails, and messages in a timely and accurate manner. Assist in updating customer records, filing, data entry, and basic documentation. Support sales and operations teams with administrative coordination when required. Handle appointment scheduling and customer follow-ups.

General Duties

Ensure customers' issues are resolved politely and professionally. Support other departments occasionally when needed. Uphold company image with good grooming, positive attitude, and excellent communication.
Preffer : Well groom lady

Job Types: Full-time, Internship, Fresh graduate

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

Health insurance Maternity leave Professional development
Work Location: In person