Front Desk Customer Service

Kuala Lumpur, Malaysia

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MohonKelayakan

Preferably Mandarin Speaker female
Candidate must possess at least an SPM, Diploma, Advanced/Higher/Graduate Diploma
At least 1 year(s) of working experience in the related field is required for this position. Management or equivalent.
Required language(s): Mandarin, English
Full-Time position(s) available.
Willing to work on Sunday.

Tanggungjawab

Customer service: Reception, registration, administration of patients visit.
Manage the reception counter by greeting, welcoming, answer customers inquiry.
Answer, screen, and transfer incoming call/ email while provide basic dental information to customers.
Daily appointment reminder
Appointment scheduling
Education patient post treatment care
Complaint case handle
Handling international communication

Manfaat

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