Front Desk Officer

Cheras, Kuala Lumpur, Malaysia

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Possess self-confidence and be able to actively interact with all relevant parties.
Has own transportation (Car preferred)

Responsibilities

Perform all check-in and check-out tasks.
Manage online and phone reservations.
Welcome guests upon their arrival, inform customers about payment methods/deposits and collect their data [IC/passport], register guests collecting necessary information (if needed)- via online social network/physically.
Provide information about our stay (PDF file, parking video, etc.).
Respond to clients\' complaints in a timely and professional manner.
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests\' needs.
Upsell additional facilities and services, when appropriate.
Maintain updated records of bookings and payments (on tracking system)
Check and adjust daily rental fee (if necessary)

Benefits

KWSP
SOCSO
Medical claim included
12 days Annual and medical leave shall be in accordance with the prevailing Labour Law

Additional Benefits

Ricebowl

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