Job Description

Mohon

Kelayakan

• Fresh graduate and SPM leavers are encourage to apply.
• Excellent hands-on skills with eye for details
• Ability to work independently.
• Positive attitude and responsible character.
• Pleasant personality with focus on excellence in customer service.
• Prior working experience will be an added advantage.
• Self-starter with good communication and interpersonal skill.
• Possess self-confidence and be able to actively interact with all relevant parties.
• Has own transportation (Car preferred)

Tanggungjawab

• Perform all check-in and check-out tasks.
• Manage online and phone reservations.
• Welcome guests upon their arrival, inform customers about payment methods/deposits and collect their data [IC/passport], register guests collecting necessary information (if needed)- via online social network/physically.
• Provide information about our stay (PDF file, parking video, etc.).
• Respond to clients\' complaints in a timely and professional manner.
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests\' needs.
• Collecting access cards and keys and checking vacant rooms to ensure they are ready for booking.
• Upsell additional facilities and services, when appropriate.
• Maintain updated records of bookings and payments (on tracking system)
• Check and adjust daily rental fee (if necessary)

Manfaat

• KWSP
• SOCSO
• Medical claim included
• 12 days Annual and medical leave shall be in accordance with the prevailing Labour Law

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