Front Desk / Receptionist Clinic (kuala Lumpur)

Kota Kinabalu, Malaysia

Job Description


Key Responsibilities:

  • Greeting patients and visitors, and ensuring they are registered and checked in.
  • Answering and directing phone calls, scheduling appointments, and managing the appointment system.
  • Scheduling, re-scheduling, or canceling appointments as needed.
  • Scheduling follow-up appointments and providing message reminders.
  • Assisting patients in filling out information forms.
  • Handling patient records, including data entry and maintaining patient confidentiality.
  • Handle and file patient photos of treatment.
  • Follow up the lab on the cases that the clinic submits.
  • Verifying methods of payment, collecting payments, and preparing bills.
  • Maintain a clean and organized reception area.
  • Providing exceptional customer service to all patients and visitors
  • Approach potential customer to make an appropriate treatment.
  • Other tasks as assigned by the office manager or dentist (doctor).
Requirement:
  • Must possess at least an SPM/Diploma/Advanced/Higher/Graduate Diploma, or any field related.
  • Fresh graduates/entry-level applicants (with or without in nursing).
  • Good time management and organizing skills.
  • Good interpersonal skills and communication skills.
  • Willing to learn.
  • Proficient in using computer software.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Experienced in dental field would be advantages.
Job Type: Full-time Salary: RM1,500.00 - RM2,000.00 per month Benefits:
  • Dental insurance
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Professional development
Schedule:
  • Day shift
  • Evening shift
  • Rotational shift
Supplemental pay types:
  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Retention bonus
  • Yearly bonus
Application Question(s):
  • This job is currently in Setapak, Kuala Lumpur. Will you be able to reliably commute or relocate to Setapak, Kuala Lumpur for this job if hostel is provided?
Education:
  • STM/STPM (Required)
Experience:
  • Customer Care Specialist: 1 year (Required)
Language:
  • English (Required)
  • Bahasa (Required)
Willingness to travel:
  • 50% (Required)

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Job Detail

  • Job Id
    JD996391
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kota Kinabalu, Malaysia
  • Education
    Not mentioned