Job Description

• Previous experience in a customer service, hospitality, or retail environment is an advantage.
• Experience in food and beverage service or barista skills is a plus, but not mandatory. Training will be provided.

Skills:

• Strong interpersonal and communication skills; ability to interact positively with customers and team members.
• Basic math skills for handling transactions and giving correct change.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills and the ability to multitask effectively.

Personality Traits:

• Friendly, approachable, and customer-focused attitude.
• Ability to remain calm under pressure and handle stressful situations professionally.
• Team player who can collaborate with colleagues to ensure smooth operations.

Physical Requirements:

• Ability to stand, walk, and move around for extended periods during shifts.
• Capability to lift and carry items (e.g., trays of food, stock, supplies).

Availability:

• Willing to work weekends & selected Public Holidays.
• Possess own transport & willing to travel within Klang Valley.
• Able to work in a NON HALAL restaurant, serving pork.

Other Requirements:

• Willingness to learn and adapt to new tasks and responsibilities.
• Adherence to company policies, including dress code and hygiene standards.
• Basic understanding of food safety and hygiene practices (training provided if necessary).

ResponsibilitiesService Crew

• Greet customers warmly and ensure they feel welcome and valued.
• Take customer orders accurately and relay them to the kitchen staff.
• Serve food and beverages efficiently and professionally.
• Maintain cleanliness and organization of dining areas, ensuring tables are cleaned and reset promptly.
• Assist in setting up and closing down the restaurant, including preparing condiments, restocking supplies, and cleaning.
• Address customer inquiries and concerns in a polite and timely manner.
• Uphold company standards for food safety, hygiene, and service quality.

Barista

• Prepare and serve a variety of coffee and tea beverages, following company recipes.
• Operate coffee-making equipment, including espresso machines and grinders, ensuring proper maintenance and cleanliness.
• Share with customers about our house blends, brewing methods, and flavor profiles if needed.
• Maintain cleanliness and organization of the barista station, including stocking supplies and ingredients.
• Monitor inventory levels and communicate with management for restocking needs.
• Provide excellent customer service by engaging with customers and offering product recommendations.

Cashier

• Greet customers as they enter and provide a friendly checkout experience.
• Accurately process transactions, including cash, credit/debit card payments, and mobile payments.
• Handle returns, exchanges, and refunds according to company policies.
• Maintain an organized and clean cashier station, including the cash register and surrounding areas.
• Assist in balancing the cash register at the beginning and end of shifts.
• Provide customers with information about our restaurant and menu items.
• Support other front-of-house duties as needed, such as helping with service or barista tasks during busy periods.

Benefits

• Training Provided
• Basic Salary + Over Time Wages, EPF, SOCSO included
• Annual Leaves
• Medical, Dental & Optical Benefits
• Staff Meals + uniform provided
• Year End Performance Bonus
• Quarterly Performance Incentives

Additional Benefits

• Staff Meal
• Training Provided
• Allowance Provided
• Staff Activities
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Leave
• Performance Bonus
• Overtime Pay

SkillsCustomer Service Food and Beverage Knowledge Cash Handling Communication Skills TeamworkImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

Ricebowl