Front Office Assistant
Melaka, Malaysia
Job Description
We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. Job Responsibilities:
- Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys and log all records of room key be taken by maintenance with the work order form.
- To receive, acknowledge and relay all telephone calls, fax & emails to the parties concerned in a fast, accurate and courteous manner.
- To answer, confirm and process all requests for reservation according to the established procedure. Take all messages and pass to guest in the timely manner.
- Carry out handover at the beginning and end of the end each shift.
- Count float money, minimart selling stock, room key and cash deposit at beginning and end of the shift.
- To filling all report accordingly, tidy up front desk counter, back office and lobby area during shift.
- SPM or and above.
- At least 1 year of relevant working experience in the related field is required
- Bahasa Malaysia, English or any other dialects will be an added advantage
- Able to work in Melaka
- Opportunities for promotion
- Professional development
- Rotational shift
- Overtime pay
- Performance bonus
- Office Assistant: 1 year (Preferred)
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Job Detail
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Job IdJD995406
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMelaka, Malaysia
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EducationNot mentioned