Front Office Manager
Kuching, M13, MY, Malaysia
Job Description
We are hiring a professional and customer-focused
Front Office Manager
to oversee all front desk and reception operations. You will ensure exceptional guest service, efficient check-in/check-out processes, and smooth coordination between departments.Key Responsibilities:
Manage and train front office staff to deliver outstanding service. Oversee room assignments, reservations, and billing accuracy. Handle guest complaints, requests, and special arrangements. Prepare daily occupancy and revenue reports. Collaborate with housekeeping and maintenance teams to meet guest expectations. Develop and implement front office policies and procedures.
Requirements:
Diploma or Degree in Hospitality Management or equivalent. At least 3-5 years of front office experience, including supervisory roles. Excellent leadership, communication, and interpersonal skills.
Proficient in hotel management systems and Microsoft Office.
Job Types: Full-time, Permanent
Pay: RM3,000.00 per month
Benefits:
Opportunities for promotion Professional development
Work Location: In person
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Job Detail
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Job IdJD1256349
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuching, M13, MY, Malaysia
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EducationNot mentioned