Job Description

Job Overview

The Design & Tools team within Centralized Managed Support Operations (CMSO) delivers service design and technology solutions that enable Motorola Solutions support teams to meet customer expectations.

This role focuses on building and improving the CMSO Career Path Tool. Approximately

80% of the role is hands-on development

, with

20% focused on product strategy, user feedback, and business alignment

.

Responsibilities

Engineering & Development (Approximately 80%)

Design, code, and deploy the CMSO Career Path Tool with a responsive and intuitive user experience Build interactive UI components such as progression trees and competency graphs Implement full stack solutions including frontend, backend, database schema, and APIs Develop and maintain REST APIs that power the frontend application Write clean, efficient, and well-documented client-side and server-side code Test applications for functionality, performance, and security Use version control and follow CI/CD principles throughout the development lifecycle

Analysis & Strategy (Approximately 20%)

Collaborate with product managers and designers to define and implement new features Work with senior developers to troubleshoot and debug issues Conduct user feedback sessions to identify usability issues and friction points Translate business objectives into technical requirements Help prioritize features based on value and impact Analyze usage data and metrics to suggest improvements Contribute to defining the future direction of Customer Care tools

Qualifications

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent practical experience Proven experience as a full stack developer or similar role Strong proficiency in front-end and back-end programming Experience with HTML, CSS, and JavaScript Experience with modern JavaScript frameworks such as React, Angular, or Vue.js Familiarity with backend technologies including Node.js, Python, Ruby, or Java Knowledge of common database systems Understanding of RESTful APIs and microservices Experience using Git and version control systems Knowledge of CI/CD pipelines and DevOps practices Strong technical acumen with the ability to engage in detailed engineering discussions Ability to balance technical and business perspectives Excellent communication, presentation, and interpersonal skills Forward-thinking approach to building scalable solutions Experience integrating AI tools into the development process

Skills

Full Stack Development React Vite REST API Express MariaDB Git, Jira, Confluence, Bitbucket CI/CD Principles ETL Tools UI/UX Design Principles Generative AI Agile Development Methodologies Testing
Job Type: Contract
Contract length: 12 months

Pay: RM5,500.00 - RM6,500.00 per month

Benefits:

Free parking Health insurance
Ability to commute/relocate:

Bayan Lepas: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Do you have hands-on experience building full-stack web applications (frontend + backend)? Have you designed or worked with REST APIs and databases (e.g. MariaDB, MySQL, PostgreSQL)? Are you familiar with Agile development methodologies and tools such as Jira, Confluence, or Bitbucket? Have you worked with backend technologies such as Node.js, Python, Ruby, or Java? Have you used frontend technologies such as HTML, CSS, or JavaScript in production?
Education:

Bachelor's (Preferred)
Work Location: In person