Job Description

Teleperformance Malaysia Hiring! Work from Home Game Developer (Designer)- Creator Support Specialist in Kuala Lumpur, Earn up to MYR 6,000 - Ricebowl
e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-181b4706>
Game Developer (Designer)- Creator Support Specialist
Report
Follow
MYR5,000 - MYR6,000 Per Month
KL City,
Fresh Graduates
Be an early applicant!
Posted an hour ago Closing 6 Jun 2025
Be an early applicant!
Save
Apply
Requirements
Preferred Qualifications/Skills

• Experience in game community management and UGC game operations
• Knowledge of conflict resolution strategies to maintain a positive community
• Familiarity with at least one UGC creation platform (e.g., Roblox Studio, Unreal Editor for Fortnite (UEFN), Minecraft Plugin & MOD, etc.)
• Experience in UGC project development, understanding workflows, and best practices

Responsibilities
Creator Support Specialist's responsibility is to provide high-quality assistance to Creators in a gaming and user-generated content (UGC) ecosystem. This role will be responsible for managing Creator inquiries, gathering feedback, coordinating content creation tasks, and ensuring a smooth operational experience for the community. This role requires strong communication skills, project coordination experience, and familiarity with UGC platforms.
Creator Support & Community Engagement

• Respond promptly to inquiries from Creators, utilizing FAQs and reference materials
• Communicate effectively through various channels, including online Q&A sessions and documentation
• Gather and document feedback from creators to enhance the overall support program
• Manage online communities, including Discord, and foster a positive environment
• Assign game development tasks to Creators based on project schedules
• Clarify task requirements, track progress, and ensure timely delivery
• Collaborate with internal teams to implement improvements based on Creator feedback
• Communicate with the Creator to adjust based on internal feedback concerning the deliverables

• Proficiency in English (B2 or higher) for verbal and written communication
• Strong interpersonal and problem-solving skills
• Experience managing Discord groups or similar online communities
• Ability to work independently and as part of a team

Benefits
Engaging Workplace: A fun and young culture with supportive colleagues.
Modern Facilities: Access to game rooms, pool tables, and other recreational amenities.
Casual Dress Code: A relaxed dress policy fosters a comfortable work atmosphere.
Additional Benefits

• Staff Activities
• 5 Working Days
• Training Provided

Skills
Unity Game Development Game Development Game Design
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.