Gateway Operations Manager

Bayan Lepas, Pulau Pinang, Malaysia

Job Description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company?
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!
YOUR TASKS

  • Manage a Gateway Operations team to consistently meet service standards and performance in a safe and secure manner whilst managing cost
  • Maintain properly allocated manning resources in accordance with shipment volumes, adequate staff skills levels and a safe working environment
  • Ensure all inbound & outbound shipments are processed according to agreed guidelines to ensure Transit Time standards & cost targets can be met
  • Evaluate procedures and methods to achieve optimum service and cost performance; participate in Gateway quality policy and initiatives
  • Maintain a safe, clean and fair working environment for all employees
  • Provide guidance and approve shift-plans, procedural changes, minor operation changes and general organization changes within the function
  • Provide guidance and approval for purchases as per agreed guidelines
  • Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness
  • Identify training needs and career development opportunities to drive a high performance team
  • Develop KPIs with team members and monitor individual performance
Qualifications - External
YOUR PROFILE
  • Exhibits an exceptional degree of ingenuity, ,creativity, resourcefulness and empathy.
  • Well- developed relationship skill and ability to network with multiple levels of an organization and other business units.
  • Typically requires Bachelor of Degree in related discipline and or 5 years of working experience within transportation or logistics industry, ideally 2 years at management level
OUR OFFER
  • Strong career support in a international environment
  • Great culture and colleagues
  • Multifarious benefit program
Do you see a personal chanllenges in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!

Skills Required

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Job Detail

  • Job Id
    JD1404730
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bayan Lepas, Pulau Pinang, Malaysia
  • Education
    Not mentioned