Job Description

Job title: Global Travel & Expense Solution Manager

About the job

This position is part of the P2P Global Process Owner organization within Sanofi Business Services (SBS). The purpose of the Global T&E Solution Manager is to ensure globally the functional management of T&E solutions (process & systems), in line with T&E Core Model, Sanofi organization and standardized ways of working.

The Global T&E Solution Manager supports the daily business operations by making sure that T&E tools are operating efficiently. This comprises 3 key areas:

• T&E Tools Release Management and Change Request Management: T&E solution evolution, new features impact assessment.
• Project Management: Organizational changes (new entities, mergers and acquisitions, divestments etc.), tool extensions after global rollouts, ERP changes
• Advanced administration and support: functional tickets management, global Concur configuration.

About Growing with us

Global T&E tool Advanced Administration

• Perform Concur configuration activities (e.g. creation/update of expense types, audit rules, forms and fields, receipt handling, car configuration, reminders and email notifications, group/policy configuration etc.) keeping standardization and global Core Model in mind
• Make suggestions of improvements by analyzing current process/system and new Concur functionalities available

Management of T&E Tool Release and Change Request Process

• Assess new releases, highlight impact on our environment/users and trigger appropriate actions (e.g. information to local/regional T&E stakeholders, user communication etc.)
• Assessment of the Change Requests coming from regions/countries to determine global scalability/need based on legal requirement, potential for optimization/improvement, effort/cost vs. benefit.
• After assessment and in coordination with T&E Global Process Lead agree on implementation plan or challenge the need and enforce the standard.

Project Management Activities

• Manage extension of Concur to new legal entities/business units.

Advanced T&E support and recurrent activities

• Prepare and manage documentation (e.g. technical documentations, knowledge base articles, presentations to relevant stakeholders etc.)
• Prepare global user communication/information/training materials.
• Manage incidents and requests escalated by lower support levels or local/regional stakeholders
• Monitor activity of lower support levels to ensure proper resolution of support cases

About You

• Very good understanding of T&E process, Concur system and the way it can connect to neighboring systems (e.g. ERP, CRM etc.)
• At least 5 years proven direct work experience with T&E and SAP Concur Expense implementation/advanced configuration/advanced support
• Personality with strong delivery skills and focused on results
• Project management skills (Ability to identify problems and define solutions incl. implementation plans in a structured manner)
• Ability to think strategically and take a helicopter view, but also be able to dive deep into operational problems when required
• Strong commitment to permanent process/system improvements and standardization
• High level of autonomy
• Fluent in business English

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

Sanofi