Job Description

Title: Global Technology Backup Engineer

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you\'ll do

Global Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

As the Backup Engineer you will be a part of backup operations team to support 24x365 backup operation and management. You will be responsible for ensuring that we are adhering the backup policies and backup schedule while assisting with management of available capacity to ensure no delays are realized due to lack of resources. This will include compute, storage, and network bandwidth requirements.

Key Responsibilities:

• Provide architectural suggestions while on the architectural design discussion.
• Work with multiple teams to analyze and develop detailed plans for the migration of services to alternative hosting locations where applicable. Focus will be on cloud technologies where possible.
• Communicate weekly updates to project manager on status of planning and migration activities.
• Identify improvements in migration processes and implement automation to reduce time and resources required to complete the tasks.
• For BCP services, assist continuity team on selecting the proper technology to ensure all SLAs for recovery are met.
• For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off.
• Ensure all change management processes are followed as required.
• Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used.
• Manage health checks of backup and replication every day, and fix any issue that arises to ensure backup and replication SLAs are met.
• Configure backups and perform restore as and when needed.
• Monitor the Service Now.
• Participate in planned maintenance activities
• Participate in a 24x7x365 on-call rotation
• Respond to and manage service issues and problems
• Report any breaches in information security or policies
• Identify repeatable operational tasks and issues; create automated resolutions to these situations to reduce operational overhead within the virtualization function as well as other enabling areas as required.
• Optimization and performance of hardware infrastructure.
• Sensitivity and cultural awareness are essential as the role will involve contact with a variety of people around the globe

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Associates / Analysts / Consultants across our Firm are expected to:

• Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
• Understand how our daily work contributes to the priorities of the team and the business.
• Demonstrate strong commitment to personal learning and development.
• Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
• Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.

Requirements

• In-depth knowledge of Microsoft Windows Operating Systems
• In-depth knowledge of cloud vendors and technology, specifically Microsoft Azure. GCP would be added advantage
• General knowledge of Microsoft Hyper-V, VMware, Microsoft SQL Servers and Oracle Servers is a plus
• Effective analytical, troubleshooting, and problem-solving skills
• Detailed understanding and ability to operate within a process-driven organization. Discipline and experience in recognizing and handling confidential and sensitive information
• Professional Qualifications including:

• Microsoft - Windows Server, SQL Server
• VEEAM Backup & Recovery
• Zerto

Education:

• Bachelor\'s Degree (or 5+ years\' experience in a medium to large Microsoft shop) in Computer Science/Engineering or a related field

Preferred:

• Some experience with Linux is a plus
• Knowledge of cloud vendors and technology of GCP would be added advantage
• Experience working in an environment that has embraced a DevOps approach to service delivery is a plus

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm\'s business contact number or business email address.

Requisition ID: 99062

In Malaysia, the services are provided by Deloitte and other related entities in Malaysia ("Deloitte in Malaysia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Malaysia, which is within the Deloitte Network, is the entity that is providing this Website.

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