Job Description

GlobalCore Senior Analyst - Specialized Knowledge Services Businesses & Industries



Date: 07-Apr-2023



Service Line / Portfolios:



Location: Kuala Lumpur, MY





Title: GlobalCore Senior Analyst - Specialized Knowledge Services Businesses & Industries

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you\xe2\x80\x99ll do
The Specialized Knowledge Services B&I team works with stakeholders across Industries and Businesses to win and deliver work, connect knowledge systems, services and content that accelerate our speed to market, speed to proposal, speed to proficiency, enrich collaboration and engagement and, consistency of delivery among Deloitte professionals.


As a part of this team, you will be responsible to

• 
  Manage internal web portals for aligned industry or business through extensive use of technology (SharePoint, HTML)
• 
  Check for completeness & consistency of content (content management)
• 
  Communicate with clients for projects including project planning and reporting
• 
  Compile content usage reports related to the knowledge portal, derive insights and develop recommendations
• 
  Develop deep knowledge of the aligned industry or business to analyze information and advice on product improvement ideas
• 
  As one of the senior members, perform quality analysis of deliverables from the team and provide guidance to improve on overall team quality
• 
  Help the team lead in acquiring projects for the team and in measuring successes using analytics solutions
• 
  Network within firm, compile suggestions, and implement solutions for improving platform content and features
• 
  Act as a "go to" person for all the analysts in resolving their technical and customer request issues
  

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Associates / Analysts / Consultants across our Firm are expected to:

• Understand the expectations set and demonstrates personal accountability for keeping own performance on track.
• Understand how our daily work contributes to the priorities of the team and the business.
• Demonstrate strong commitment to personal learning and development.
• Actively focus on developing effective communication and relationship-building skills, with stakeholders, clients and team.
• Work effectively in diverse teams within a highly inclusive team culture where everyone is supported, respected and recognized for their contribution.

Requirements

• 
  MBA or Post Graduate in English, Economics, Literature, Library Sciences
• 
  3-5 years of relevant work experience, preferably in a content management/knowledge management
• 
  Knowledge of web technologies/platforms such as HTML, JavaScript, Bootstrap, SharePoint 2010/2013, InfoPath, Nintex, CSS, jQuery
• 
  Strong problem-solving capabilities, with an interest in innovative and creative thinking
• 
  Strong English communication skills (written, verbal, and presentation)
• 
  Good working knowledge of Microsoft Office products (e.g., Word, Excel & PowerPoint) with an advanced level of Excel skills
• 
  Be able to prioritize tasks, work on multiple assignments, and raise concerns/questions where appropriate
• 
  Suggest practical solutions and partner with stakeholders to implement the solutions
• 
  Ability to work across cultures and in a virtual environment
• 
  Self-motivated and team player with strong interpersonal skills
• 
  Good understanding of project management skills
• 
  Knowledge of Search Engine Optimization practices
  

Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm\xe2\x80\x99s business contact number or business email address.






Requisition ID: 98767

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