Job PurposeJob ResponsibilitiesGeneral duties for Golf Assistant
Get Everything ready to ensure smooth operation.
Smile and greet golfers and deliver excellent experience to the customer.
Assist changing buggy when breakdown in golf course.
Wash and clean buggy and charge buggy after used.
Assist in any other tasks related to golfing to be assigned from time to time and subject to change.
Ensure relevant items for the game are sufficient and ready for use. (i.e. score card, pencils and starter sheet).
Report to superior for any golfer's misbehavior.
Carry walkie talkie while on duty.
Get everything ready to ensure smooth operation.
Note the buggy number of every flight.
Assist to rake bunker, repair divot and ball mark.
Job Responsibilities (Con\'t)Delegation task for Buggy attendant/ Bag drop
Ensure only good condition buggies and fully charge before out for use.
Arrange buggies for daily use.
Assist to receive and transfer golf bag to golfer's car correctly.
Maintain cleanliness of golf-related areas.
Ensure the security of all golf equipment in storage.
Provide directions to golfers to golf-related areas
Job Responsibilities (Con\'t)Delegation task for Golf Starter
Arrange golf bag on buggy according to flight.
Ensure golfers are in proper attire before any game.
Ensure sand funnel is sufficient.
Ensure the golfer's tee-off is at the correct tee-box.
Record tee off time / cross over time / end time of every flight.
Ready at tee box 1 before golfers tee off (Especially on Weekends and Public Holidays).
Ensure smooth tee-off and maintain tee-off record procedures
Job Responsibilities (Con\'t)Delegation task for Marshall
Ensure golf course conditions are ready to play.
Marshalling golf course and ensure pace of play in order.
Explain the golfing rules and regulations to golfers as and when required.
Request and check course ticket from the golfer.
Record the starting time correctly in the Time Sheet.
Assist to pick up rubbish when marshalling.
Monitor weather and ensure safety of play.
Impact / Accountability
Proactive and competent.
Problems Solutions
Skill Variety, Task Identity, Task Significance.
Education/Professional QualificationPMR/SPMProfessional Experience1 year experience in golf & Sport OperationsCompetenciesRisk ManagementGovernance, Risk and Integrity:Understand, at minimal:
The Group and BU/OU/Support Department governance structure and process;
BU/OU/Support Department operating parameters;
Laws, rules and regulations impacting BU/OU/Support Department area of operations;
The Group's principles and requirements of the Group's Code of Business Conduct ("COBC"), Group Policies and Authorities (GPA) and related policies and procedures.
The basic application of risk management in the BU/OU/Support Department area of operations;
[the above is collectively known as requirements]Drive, lead and/or assist in: