Job Description

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world\xe2\x80\x99s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Structured (breaking down business problems) and Critical Thinking (defining advanced machine learning solutions).
• To drive key initiation that is in tune with the overall data analytic product road map.
• To be independent and resourceful in researching and identifying new data sources to expand the current data analytic products.
• To continue in creating a unique and useful model validation and risk modelling systems that will be integrated into the day-to-day decision-making process.
• To build data storage solutions that allow dynamic learning and economies of scale.
• Know Human Resources Matrix and ability to identify potential risks and opportunities.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree, Master\'s Degree in a related discipline.
• Candidate must have a minimum of 8 to 10 years working experiences in Data Analysis/Risk Analysis or Scorecard Reporting systems.
• Advance user of Tableau, Power BI, SQL, Google Data Studio, MS Office, and other BI Analytics tools.
• Experience with various predictive models (or at least has the theoretical background)
• Experience in analyzing and prediction of Human Resources or Human capital data to resolve business needs or business issues.
• Able to demonstrate a high level working in a team, self-starter and willing to learn new tools & analytic environments.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world\xe2\x80\x99s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region\xe2\x80\x99s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

TDCX