Job Description

Location: Kuala Lumpur, Malaysia Department: Growth Department Role: Growth Manager Mode: Full-time role About Respond.io Founded in Hong Kong in early 2017, Respond.io is a Business Messaging platform that unifies customer communication for tech-savvy organization that market, sell and support across instant messaging, web chat and email. We are one messaging platform for various use case like marketing purposes, sales, support and engineering. Role Description We are looking for multiple Growth Managers to take our company to new heights. Whether you specialize in just one area or are a jack-of-all-trades, we want to hear from you! Our goal is to raise the company\'s MRR from hundreds of thousands USD per month to millions, and we believe that your unique skills can help us get there. Having successfully finished raising Series A, we are now keen to add paid channels to our thriving organic growth funnel. This includes display and search advertising, software review sites, and more. Even if you only have expertise in one of these areas, don\'t hesitate to apply! We are looking for the best, and we believe that could be you. Responsibilities Manage and run all paid ads, and provide strategic decision on budget management to achieve maximum ROI Develop high-impact campaigns that drive significant user acquisition and revenue growth by leveraging marketing automation tools Oversee different channels for growth related to our product Oversee product branding on our website, lead generation activities, customer activation, and, user engagement to enhance brand visibility Explore internal data, customer insights, and industry trends to identify growth opportunities Utilize data analytics to measure campaign effectiveness, customer behaviour, and user engagement to drive continuous improvement Spearhead experimentation initiatives to test new growth strategies, and identify successful methods to ensure scalable initiatives Collaborate with cross-functional teams to align growth initiatives with overall company goals Qualifications 2+ years of experience in building an enterprise B2B SaaS or similar software product Excellent communication and stakeholder management skills, with the ability to collaborate effectively with cross-functional teams Proficiency in data analytics tools, marketing automation tools, and a solid understanding of marketing analytics Experience with end-to-end funnel marketing, to executing campaigns through paid channels Proven track record in successfully managing and optimizing paid advertising campaigns that resulted in significant revenue growth Self starter and is a go-getter that will be able to work in a fast-paced and dynamic environment Good communication skills in English with an ability to clearly explain complex ideas verbally and in writing Nimble and agile team player with the ability to thrive in a fast-paced start-up environment Here\'s what\'s in for you You will be part of a culture that is built on trust, respect, and collaboration, where everyone is valued and feels like they belong You will grow more here than you would anywhere else, that is a promise Pizza parties, birthday cakes, social events (Laser tag, go-cart, paintball), you\'ll always be looking forward to it! Beer O\'Clock on Fridays Naah, we have it every day! Are you a PlayStation fan It gets fun when you get to beat your colleague on a FIFA game at the office! You\'ll get to experience a very competitive compensation You\'ll be covered exclusively on one of the highest medical and dental insurance especially for you Unlimited snacks in our specially dedicated snack room. Oreos, KitKats, Gummy Bears, Chips, Biscuits, Nuts, Snickers ... you name it, we have it. You\'ll be entitled to stock options with terms and condition Flexible working environment and working hours

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