Job Description

ABOUT US

The ShopBack Group is Asia-Pacific\'s leading shopping, rewards, and payments platform, serving over 40 million shoppers across ten markets.

Driven by the vision to become the world\'s most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner.

Founded in 2014, ShopBack now powers over US$3.7 billion in annual sales for over 15,000 online and in-store partners, with over half a million transactions happening via the platform daily. In 2022, ShopBack expanded its offerings into the realm of financial services with the launch of ShopBack Pay and PayLater - providing members with responsible and convenient payment options at checkout, while empowering partners with more ways to engage potential customers.

The Growth Marketing Coordinator at ShopBack will thrive in a fast-paced learning environment with opportunities to learn more about e-commerce marketing operations and workflow. You will support the Growth Marketing team on social media, influencer and day-to-day campaigns. An ideal candidate is someone who is creative, has a high attention to detail, is social savvy and is a great all rounder. This candidate needs to work efficiently, respond fast to changes and needs to be good with time management.

Responsibilities

• Campaign & Content Support
• Creation of Partnership Codes and Links on Needle
• Support and ensure smooth and timely campaign execution
• Monthly campaign and content reporting, identifying opportunities to grow new ShopBack customers
• With support from Senior Marketing Manager document campaign management processes and work on their continuous improvement
• Ownership of campaign and content invoicing, including finance sheets, approvals and finance form submission

• Growth Marketing Support (Performance and ATL)
• Ownership of the new customer app and web interface
• Support the briefing of merchant and campaign creatives, to go live across paid social media
• Support ATL campaign invoicing, including finance sheets, approvals and finance form submission
• Assist in the execution of marketing campaigns including briefing in creative
• Support and ensure smooth and timely campaign execution including sharing assets with partners and publishers
• With support from the Senior Marketing Manager document campaign management processes and work on their continuous improvement

• Social Media Support
• Support Content calendar management
• Source assets for social media merchant integration
• Support team in creating content for ShopBack\'s social media channels

• At least 1 year of relevant working experience is preferred. Fresh graduates are welcome to apply.
• Strong skills and proper use of Excel & Powerpoint.
• Strong attention to detail and good communication skills
• Experience in Trello highly regarded
• Strong analytical and problem-solving skills with a natural aptitude to communicate clear solutions to complex problems.
• Driven and has strong ownership on process improvements.
• Proactive and takes the initiative to resolve issues fast.
• Meticulous and able to work in a fast-paced environment.
• Positive work attitude with good verbal and written communication skills in English
• Strong project management and multitasking abilities
• Resourceful, detail-oriented, and able to work independently
• Previous experience in content management/social media/digital media is a plus
• Responsive and fast worker.

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