Guest Relations Executive
Melaka, Malaysia
Job Description
- Providing exceptional customer service experiences (VIPs and overall guests)
- Comply with all standards and operating procedures
- Interacting and meeting new customers/clients upon arrival/departure
- Handling 7 Rooms - checking on customer\'s reservations, reviews and stay updated with latest promotions in outlets
- Handling customer\'s complaints and issues and negotiate with them effectively
- Ensuring successful execution of a purposeful driven service culture
- Database collections
Perks of joining us:
- Attractive Remuneration Package
- Firm Commitment to Career Development
- Multi Cultural Work Environment
- EPF / SOCSO / PCB
- Annual Leave
- Medical and Hospitalisation Leave
- Training Provided
- Annual Bonus
Ricebowl
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Job Detail
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Job IdJD964591
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:2200 - 3000 per month
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Employment StatusPermanent
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Job LocationMelaka, Malaysia
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EducationNot mentioned