Guest Relations Executive

Melaka, Malaysia

Job Description


  • Providing exceptional customer service experiences (VIPs and overall guests)
  • Comply with all standards and operating procedures
  • Interacting and meeting new customers/clients upon arrival/departure
  • Handling 7 Rooms - checking on customer\'s reservations, reviews and stay updated with latest promotions in outlets
  • Handling customer\'s complaints and issues and negotiate with them effectively
  • Ensuring successful execution of a purposeful driven service culture
  • Database collections
Benefits

Perks of joining us:
  • Attractive Remuneration Package
  • Firm Commitment to Career Development
  • Multi Cultural Work Environment
Additional Benefits
  • EPF / SOCSO / PCB
  • Annual Leave
  • Medical and Hospitalisation Leave
  • Training Provided
  • Annual Bonus

Ricebowl

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Job Detail

  • Job Id
    JD964591
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2200 - 3000 per month
  • Employment Status
    Permanent
  • Job Location
    Melaka, Malaysia
  • Education
    Not mentioned