Guest Service Officer
Job Description
We welcome eager individuals with a love of hospitality. If you work well in a team environment, enjoy helping others, and want a place to grow and learn, we would love to have you as part of our team!
Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed
Provide guests with room and residence information, directions, amenities and local interests
Run daily reports, reviewing to see what needs to be communicated to the next shift's staff
Complete cashier and closing reports, counting the bank at the end of each shift securely
Accept and record wake-up calls, delivering to the right department
Communicate any emergency, lost item or theft to proper security staff and/or authorities
Keep contingency lists in case of emergency and communicate any necessary messages
Shortlisted candidates will be notified.
#recruitment2025 #ascottmalaysia #growwithus #career
Job Types: Full-time, Permanent
Pay: From RM2,000.00 per month
Benefits:
Health insurance
Maternity leave
Meal allowance
Professional development
Work Location: In person
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Job Detail
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Job IdJD1230410
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBukit Mertajam, M07, MY, Malaysia
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EducationNot mentioned