Guest Services Agent
Job Description
Responsible to meet and greet guests at the Front Desk to perform check-in, check-out, and provide any other assistance, to escort guests to their rooms and assigning of rooms according to guest preferences and ensuring consistency in service delivery in order to enhance guest experiences through LQE.Ensure effective implementation of the IMS policy and proceduresEnsure continuous training and awareness of the IMS systemEnsure OTPs are monitored and acted uponIdentify areas of improvement through CPAR or suggestionsEnsure operational compliance to legal regulations and other requirementsIdentification of new activities that are in relation to EASI and HIRADC.Apply NowFirst Name (required) e87736a9Last Name (required) 369b6bd0Email (required) e88d90d8Apply Please wait... DoneThank youThere are currently no jobs matching this criteriaSign up for Job AlertsPlease indicate your department, category and hotel preferences and we will email you regular job alerts.First Name (required) 05556cccLast Name (required) 337c7a02Email (required) ca8dcdf0Job Alert e76047e7Departments 05d7bae2 Departments b947ddd0Categories f045d20e Categories 1cd96f20Hotel/Offices 483413e0 Hotel/Offices d103b00aSend Please wait... DoneThank youMandarin Oriental Hotel Group8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong Kong
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Job Detail
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Job IdJD1079089
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned