Guest Services Supervisor

Kuala Lumpur, Malaysia

Job Description


This position is responsible to supervise the activities manages at the hotel front desk, including check-in/ check-out, guest requests and support and promotion of in-house activities. As a Guest Service Supervisor, you will oversee the front office activities between the guest, the hotel, and the various hotel departments. A Guest Service Supervisor is responsible for supervising the activities that create the first impressions of our Guests.Ensure effective implementation of the IMS policy and proceduresEnsure continuous training and awareness of the IMS systemEnsure OTPs are monitored and acted uponIdentify areas of improvement through CPAR or suggestionsEnsure operational compliance to legal regulations and other requirementsIdentification of new activities that are in relation to EASI and HIRADC.Apply NowFirst Name (required) 15b1fca5Last Name (required) 57e93bcaEmail (required) 762f7e80Apply Please wait... DoneThank youThere are currently no jobs matching this criteriaSign up for Job AlertsPlease indicate your department, category and hotel preferences and we will email you regular job alerts.First Name (required) d24a3439Last Name (required) e3e80e77Email (required) 917c48c1Job Alert 75d55c38Departments 5a75fee3 Departments 4d237f44Categories f4cf7a9c Categories 6c1829eeHotel/Offices 7f3490d7 Hotel/Offices 49f22b36Send Please wait... DoneThank youMandarin Oriental Hotel Group8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong Kong

Mandarin Oriental

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Job Detail

  • Job Id
    JD1077803
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned