Hard Services Lead

Kuala Lumpur, Malaysia

Job Description


Responsible in managing the M&E systems and ensure the effectiveness of overall planned preventive maintenance program. Assist the Site Facilities Manager in providing site facility management (operation & Maintenance), HSE management, procurement & vendor management, Helpdesk team Management and technical team management

Facility Management (Operation & Maintenance)

  • To assist in the implementation of operation related standards and procedures, preventive & planned maintenance program, repair & replacement initiative program and helpdesk management. Minimizing the risk of plant failure.
  • To create and update the site asset register and ensure the statutory compliance are in place.
  • Review stock levels of the required inventory of spares on site
  • Recommend continuous management initiatives and energy management plan
  • Managing ad-hoc related projects
  • To submit relevant reporting data and ensure timely submission to Facilities Manager
  • To provide 2nd level support and manage the site operation in the absence of Facilities Manager
HSE Management
  • To ensure the site provision of safe working environment and compliance to HSE standards
  • Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site
Procurement & Vendor Management
  • To conduct performance assessment of technical vendors and ensure the delivery are as per agreed SLA/KPI
  • To assist the Facilities Manager and ensure vendor procurement processes are in in compliance to both Client and JLL guidelines
Technical Team Management
  • To prepare the job descriptions for all technical staff and assign relevant manpower to specific task
  • Provide leadership and guidance to the team of onsite Technicians and overall management of their work schedule, planning of leave and coverage, etc.
Helpdesk Team Management
  • To prepare the job description for Helpdesk Administrator and ensure the SLA/KPI are adhered to with superior customer service management
  • Ensure all work orders and tickets relating to M&E maintenance are closed within agreed timelines
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Job Detail

  • Job Id
    JD983438
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned