Hardware Specialist

Subang, Selangor, Malaysia

Job Description


Are you ready to get ahead in your career?

  • We want to empower you turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia\xe2\x80\x99s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?\xe2\x80\x8bTo deliver Network KPI and customer experience in term of availability, performance, spare & hardware optimization with most effective & cost efficiency for operations.To monitor and maintain stock status, movement, new top-up or purchase for re-use, faulty repair, BER to scrap and ensure good tracking and sufficient spares/hardware for faults restoration.Leading & coordination roles with regional store PIC nationwide to ensure proper implementation of inventory control, quality processes, standardized procedures, quarterly physical stock-take, accuracy, completeness of data & escalate any discrepancies promptly.Perform comprehensive analysis, purchase planning, business case, dashboard & report to management with ability to have an influential role in inventory planning and strategy.Deliver & maintain Operations spares (Electronic & Consumable) to achieve target docket closure KPI (CI 4hrs, NCI 24hrs) by proactively replenish regional spares level.Maintaining good stock in hand to achieve target 100% inventory availability by quarterly stock count.Maintaining good stock in hand for consumable & spares with 2+1 month sustainability.Continuous improvement of digital platform for spare managementSupport 24x7 Hardware Operations to handle on any spares relate issues/docket to achieve target docket closure KPI (CI 4hrs, NCI 24hrs) by utilizing the sprinter service within the allocated budget.To manage OPEX/CAPEX expenditure to meet SLA target 100% on the PR/GR/Waiver/Esker etc executed without delay.Perform comprehensive analysis and dashboard/report to ready by 7 days of the month for consolidation under HWS dashboard report.Drive cost saving initiatives related to hardware and sparesEffective implementation of R&R/SPMS item to achieve adequate turn-around-time KPI (based on contract) and evaluate VPE to submit every 2nd week of the month.What do you need to have for this role?
  • Degree in any of relevant field study include: Power electrical, electronic, communication
  • Total Work Experience: Minimum 10 years
  • Total Relevant Experience: Minimum 5years in Telecommunication Industries
  • Excellent technical knowledge, BSS and transmission element/spare/tools. Basic MS-software skills, basic troubleshooting.
What\xe2\x80\x99s next?
  • Once you\xe2\x80\x99ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance \xe2\x80\x94 regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Maxis

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Job Detail

  • Job Id
    JD1027310
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Subang, Selangor, Malaysia
  • Education
    Not mentioned