Head, Business Process

Kuala Lumpur, Malaysia

Job Description



Responsibilities:

  • Work closely with Business Units and Support Function Groups to ensure timely development or enhancement of policies, operational manuals, approving authority matrix.
  • Develop overall strategy and plan for performance improvement program to ensure operational excellence and cost efficiency.
  • Cultivate culture of continuous improvement amongst Business Units and Support Function Groups to support performance improvement program.
  • Drive execution of approved performance improvement program to ensure successful and timely completion
  • Undertake key projects (including IT projects) as assigned by Management
  • To build a strong and competent team by identifying, recruiting, nurturing and retaining suitable talents.
  • To build and maintain a high-performance culture through leadership by example, effective performance management and mentoring of staff.
  • To ensure that you and your team behave in a manner that reflects the Group's vision and core values when dealing with internal and external stakeholders.
  • To extend assistance and co-operation to all stakeholders in a cohesive and co-operative manner whenever the opportunity or need arises.
  • To keep abreast of latest trends involving your specific role as well as the industry that you are involved in.
  • To regularly up-skill yourself through daily work experience, self-improvement and structured learning
  • To be fully aware of and be in full compliance with the Group's policies and procedures all times.
  • To be fully aware of and be in full compliance with all laws and regulations that affect your job function or the industry you are involved in.
  • To exercise reasonable care and caution to ensure that the confidentiality of Company's documents and all material information in relation to the business is not compromised
  • To produce timely and accurate reporting of your business or operational activities to your superior(s).
  • To produce timely and accurate reporting of your business or operational activities to your superior(s).
  • To ensure that you have a clear and accurate understanding of the industry you are operating in, including operational challenges, trends affecting your industry and accurate competitor analysis.
Requirements:
  • Bachelor Degree in IT/Finance/Accounting
  • At least 15 years relevant working experience. Work experience with Consulting Firm in the area of business process / process improvement would be valued
  • Project Management Certificate (not compulsory)
  • Good stakeholder management skills

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Job Detail

  • Job Id
    JD868386
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned