Job Description

This full-time Homestay Operator role at PLY HOME MANAGEMENT' in Ipoh, Perak offers an exciting opportunity to join a growing hospitality and tourism company. As a Homestay Operator, you will be responsible for the day-to-day management and operations of our premier homestay accommodation, ensuring an exceptional guest experience.

What you'll be doing

Overseeing the cleaning and maintenance of all homestay units to the highest standards Coordinating with external service providers for laundry, repairs, and other support services Managing bookings, check-in and check-out processes, and guest communications Handling guest inquiries and complaints in a professional and timely manner Ensuring compliance with all relevant hospitality and tourism regulations Regularly inspect the condition of unit equipment and facilities, candidates with basic repairing skills are preferred. Refilling and purchasing necessary items such as toiletries, linens, and other guest essentials

What we're looking for

At least 1 years of experience in a similar homestay or hospitality operations role Strong customer service orientation and excellent communication skills Ability to work independently and as part of a team to achieve operational goals A passion for delivering exceptional guest experiences.
Job Type: Full-time

Pay: RM2,200.00 - RM2,800.00 per month

Benefits:

Additional leave Flexible schedule
Experience:

Hotel or Homestay: 1 year (Preferred)
License/Certification:

Car Driving License (Required)
Location:

Ipoh (Kinta) (Preferred)
Work Location: In person