Hospitality Specialist ( Ansa Hotel )

Bukit Bintang, Kuala Lumpur, Malaysia

Job Description


Mohon

Kelayakan

Key Knowledge, Skills and Abilities
-Minimum Diploma studies in any field with 1-2 years of working experience in high-end service-related industry eg. hospitality, F&B, airlines, retail sales, etc.
-Enthusiastic with a positive and patient attitude and possess a flair for customer service.
-Strong interpersonal and communication skills with ability to foster relationships with all levels of customers.
-Observant and able to evaluate environment and customers for cues.
-Pleasant demeanor, well-groomed, physically fit.
- Positive attitude, patient and proactive. Able to \xe2\x80\x9cthink on your feet\xe2\x80\x9d.
- Maintains regular and consistent attendance and punctuality and available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
-Ability to work as part of a team.
-Agile and flexible to travel within Malaysia.

Tanggungjawab

Job Summary

This role contributes to company\'s success by providing a legendary customer service experience, acting with a customer comes first attitude to create meaningful customer connections. Models and acts in accordance with company\'s guiding principles.

Summary of Key Responsibilities
-1)Welcomes our customers in a friendly and professional manner and presents a positive first impression, synonymous with company\'s brand image.
-2)Proactively engages customers through frequent and spontaneous sampling sessions to create attention for company\'s products.
-3)Interacts with customers, ascertains their needs and serves customers by helping them select products and merchandize and assisting with inquiries or concerns.
-4)Supports company sales through engagement with customers, suggestive selling and sharing product knowledge.
-5)Assists store with other duties which includes, but not limited to stocking of merchandize, ensuring tidy arrangement of tables and chairs, general cleanliness of the store, etc.
-6)Offers recommendations to continuously improve customer experience.
-7)Supports the implementation of company\'s programs or initiatives.
-7)Follows company\'s operational policies and procedures and reports essential information to superior.

Manfaat

To be advice

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Job Detail

  • Job Id
    JD903287
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2800 per month
  • Employment Status
    Permanent
  • Job Location
    Bukit Bintang, Kuala Lumpur, Malaysia
  • Education
    Not mentioned