Job Description

Key Responsibilities

1. Maintenance and Repair

Perform routine maintenance, inspections, and repairs throughout the hotel, including guest rooms, public areas, staff facilities, and exterior spaces. Quickly identify and resolve issues involving electrical, plumbing, HVAC, and mechanical systems to maintain guest comfort and safety. Regularly service and upkeep equipment such as air conditioners, water heaters, pumps, and lighting systems. Adhere to preventive maintenance schedules and maintain accurate documentation of all completed work.

2. Safety and Compliance

Ensure all maintenance activities meet hotel safety standards and comply with local regulations. Conduct regular inspections of fire alarm systems, emergency lighting, and fire extinguishers to verify proper functionality and compliance. Quickly identify, report, and address safety hazards, maintenance concerns, and equipment malfunctions. Take part in safety drills and support the upkeep of emergency systems.

3. Guest Service Support

Respond promptly to maintenance requests from guests or departments. Deliver polite, prompt, and professional assistance when addressing guest room concerns. Minimize guest inconvenience during repair or maintenance work.

4. Equipment and Inventory Management

Keep detailed logs of maintenance activities, repairs, and the inventory of tools, materials, and spare parts. Request replacement parts and materials as needed and ensure efficient use of supplies. Keep the workshop and maintenance areas clean, organized, and safe.

5. Coordination and Communication

Coordinate with other departments (e.g., Housekeeping, Front Office, Food & Beverage) to resolve maintenance issues efficiently. Report to the Chief Engineer or Maintenance Supervisor of any significant maintenance needs. Assist contractors and external service providers during installations or major repairs.

6. Energy and Sustainability

Monitor and report energy and water consumption; assist in implementing energy-saving initiatives. Suggest improvements for reducing maintenance costs and enhancing operational efficiency.

7. Other Duties

Support special events, setup, and hotel projects as required. Perform other duties assigned by the Engineering or Maintenance Manager.

Qualification

Education & Training

Diploma or Certificate in Electrical, Mechanical, Plumbing, HVAC, or a related technical field. Vocational or technical school training in building maintenance or engineering preferred. Additional certification in specific areas (e.g., refrigeration, electrical installation, or plumbing) is an advantage.

Experience

Minimum of

1-2 years of experience

in maintenance or engineering, preferably in a hotel, resort, or similar hospitality environment. Hands-on experience with repair and maintenance of electrical, mechanical, and plumbing systems. Knowledge of preventive maintenance procedures and basic safety regulations.

Technical Skills

Ability to read and interpret technical manuals, blueprints, and equipment diagrams. Skilled in troubleshooting and repairing electrical circuits, plumbing fixtures, and HVAC systems. Familiarity with tools, meters, and testing instruments used in maintenance work. Basic computer skills for maintenance logging and reporting (e.g., using maintenance software or MS Office).

Personal Attributes

Strong problem-solving skills and attention to detail. Physically fit and able to perform manual work, including lifting and climbing. Reliable, responsible, and able to work under minimal supervision. Good communication skills and a cooperative attitude when working with other departments. Willingness to work on shifts, weekends, and during emergencies as required.

Work Environment:

Primarily works in event spaces, meeting rooms, conference centers, and similar environments. May involve travel to various locations to support events. Training will be provided.
Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

Work Location: In person