Job Description

Responsibilities:

• Partnership with internal stakeholder to develop and maintain benefit service excellence.

• Deliver high value services across the employee hire to retire lifecycle, from benefit enrollment to termination.

• Benefit vendor management including SOW, SLA establishment, payment process management.

• Maximize the value of benefit delivery through providing expertise support for benefit program delivery, global new benefit policy communication and implementation. Truly bring client\'s people deal to life.

• Manage high profile benefits escalations, assess root cause, implement solutions to reduce escalations and improve processes.

• Adherence to Compliance/local regulations.

• Manage Benefit metrics, take ownership to identify gap and develop action plan.

• Provide an exceptional experience through innovation, simplification, and digitization.

• Assist Payroll, Mobility and Tax office in taking care of the envelop from the reception, scanning & sharing with owner teams, printing the softcopies, and arranging the courier and Wet Signature when required for Malaysia.

• Partner with Country P&C team for collecting hard copy form from employee, scanning, and sharing with program team, arranging the courier to Singapore office for p-filing purpose.

• 2-3 years of experience in Human Resources / Benefits roles

• Can do attitude.

• Strong sense of responsibility and ownership and a proactive attitude.

• Strong capability of interpersonal skills, stakeholder management and influencing abilities.

• Much experienced in project management, and cross-function collaboration.

• Thrive in an environment with an agenda for change, growth, and innovation. Can demonstrate the ability to operate continually at an up-tempo pace in a dynamic, fast-moving culture.

• Excellent written and verbal communications

• Knowledge of HR business, benefit policy and local regulation.

• Able to discern, organize, and convey complex problems and solutions.

• Bachelor\'s degree or equivalent experience

Adecco