Job Description

About the Role


SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider, is seeking an experienced and proactive

HR Lead

to oversee and manage end-to-end human resources operations. The ideal candidate will have strong HR knowledge within a

BPO environment

, excellent communication skills, and hands-on experience in

visa and work permit processing

. Experience in

payroll processing

and

basic accounting knowledge

will be a strong advantage.


Key Responsibilities

Lead and manage day-to-day HR operations including onboarding, employee relations, HR administration, and payroll processing Support hiring needs across BPO operations, ensuring timely and quality manpower delivery Handle

payroll preparation, verification, and coordination

, ensuring accuracy and timely salary disbursement Manage

visa, work permit, and employment pass processing

for foreign employees Ensure compliance with Malaysian labor laws, company policies, and SOPs Act as the point of contact for employees on HR-related matters Coordinate with management on workforce planning and HR initiatives Maintain accurate HR records, payroll data, and employee documentation Support performance management, disciplinary processes, and employee engagement activities Work closely with finance/accounts teams on payroll-related matters


Job Requirements

Diploma / Degree in Human Resources, Business Administration, Accounting, or a related field Minimum

3-5 years of HR experience

, preferably in a

BPO environment

Fluent in spoken and written Mandarin

(to liaise with Mandarin-speaking stakeholders) Good command of English (spoken and written) Strong knowledge of

visa and work permit processing

in Malaysia Hands-on experience in

payroll processing

Basic accounting knowledge is an advantage

Familiar with Malaysian employment laws and HR best practices Strong interpersonal, communication, and leadership skills Able to work independently and manage multiple priorities


Why Join Us

Opportunity to lead HR operations in a growing BPO organization Collaborative and fast-paced work environment Career growth and leadership exposure


Find Out More About Us


Glassdoor: https://www.glassdoor.com/Reviews/SummitNext-Technologies-Reviews-E7227743.htm


Instagram: https://www.instagram.com/summitnexttechnologies


LinkedIn: https://www.linkedin.com/company/summitnext-technologies


Website: https://summitnext.com