Job Description

Hotel HR Manager job description includes recruiting, hiring, and onboarding staff, managing employee relations, benefits, and payroll, ensuring compliance with labor laws, developing training programs, and implementing HR strategies to foster a positive and productive work environment. The role also involves creating and maintaining HR policies, managing performance reviews, reporting on HR metrics like turnover, and collaborating with hotel management to meet business objectives. Key Responsibilities

Recruitment & Onboarding:

Develop and implement hiring plans and strategies to attract top talent. Place job advertisements, conduct interviews, and manage the selection process. Oversee the smooth onboarding process for new hires.

Employee Relations & Development:

Address employee queries and issues, manage conflict resolution, and foster positive working relationships. Develop and implement training programs, including customer service and policy training. Oversee employee performance appraisals and create plans for improvement.

Compensation & Benefits:

Manage compensation and benefits plans, including payroll and salary reviews. Ensure accurate calculation of taxes and compliance with working hours.

Compliance & Policy:

Ensure the hotel complies with all relevant labor laws, health and safety regulations, and hotel standards. Maintain and update the employee handbook and ensure compliance with company policies.

Strategic HR Management:

Align HR strategies with the hotel's overall business objectives. Develop and implement HR policies and procedures that support business goals. Monitor and report on key HR metrics, such as employee turnover and retention rates.

Administration:

Organize and maintain employee records, contracts, and work permits. Manage departmental budgets and control relevant financials.
Key Qualifications & Skills

Education:

A degree in Human Resources or a related field is typically required.

Experience:

Proven experience in HR management or hospitality management.

Knowledge:

In-depth knowledge of labor laws, hotel regulations, and best practices in HR management.
Job Types: Full-time, Permanent

Pay: From RM5,000.00 per month

Education:

Bachelor's (Preferred)
Work Location: In person