Job Description

Objective of the Position:

Serve as the regional expert for H2R (Hire-to-Retire) processes -

Talent Acquisition, Talent Development/ Learning & Development

, leading the design, implementation, and continuous improvement of HR operations to ensure alignment with global standards and local business needs. Drive HR transformation projects and key initiatives, acting as a process workstream lead to deliver successful outcomes and foster innovation across the organization. Actively contribute to the HR community by sharing best practices and insights, while building and maintaining strong stakeholder relationships to ensure effective communication, engagement, and collaboration.

Responsibilities:

HR Operational Expertise*
+ Act as the subject matter expert for assigned HR processes, ensuring operational excellence and compliance with legal and regulatory requirements.
+ Provide guidance and support to HR teams and stakeholders on process-related matters, troubleshooting issues and ensuring smooth operations.
Process Design and Improvement*
+ Lead the design, implementation, and optimization of HR processes, applying business process management best practices and global standards.
+ Analyze existing processes, identify inefficiencies, and drive continuous improvement initiatives using data-driven insights and ESSA (Eliminate, Simplify, Standardize, Automate) principles.
+ Develop and maintain comprehensive process documentation, service catalogs, and performance metrics

.

HR Community Contribution*
+ Actively participate in and contribute to the HR community, sharing local experiences, best practices, and external insights to foster a culture of collaboration and continuous improvement.
+ Organize and facilitate workshops, training sessions, and knowledge-sharing forums for HR stakeholders.
HR Transformation Projects & Key Initiatives*
+ Lead and provide process expertise for global and regional HR transformation projects and key initiatives, ensuring successful implementation and alignment with strategic objectives.
+ Collaborate with cross-functional teams, global process owners, and HR colleagues to deliver project outcomes and drive innovation.
Stakeholder Engagement*
+ Serve as the primary contact for HR process matters, facilitating communication and alignment among People Services, Global Process Owners, and project teams.
+ Gather and act on stakeholder feedback to enhance process effectiveness and user experience.
+ Foster strong relationships with internal and external stakeholders to support HR objectives and transformation efforts.

Requirements:

Min Bachelor of degree in HR, Business Administration or related field. Min 5 years of experience in HR operations - especially in Talent Acquisition Experience with HR technology solutions and data analysis for process improvement. Demonstrated ability to analyze data and generate reports to support decision-making and process improvements. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. * Fluent in speaking and written English.