Job Description

About Kerry

Kerry is the world\'s leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers\' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

Employee Relations Administrator in the Tier 1 Employee and Manager Support Section of the Global Business Centre, you will play a key role in ensuring administration underpinning all Employee Relations processes is completed accurately and on time and manage all tier 1 queries through to resolution or escalation.

Key responsibilities

• Identifying and escalating to the Tier 2 Specialists, those cases that are sensitive or complex or could carry with them extra risk or exposure to the business
• Support the formal case cycle and help to coordinate the case management process using the required technology and methods of communication.
• Ensuring all Tier 0 (self-service) information and guidance is up to date, relevant and accessible to all Employees and People Managers, by making legislative and statutory updates to existing Knowledge base articles as and when requested.

• 1-2 year experience, HR Qualification
• Knowledge of relevant employment law and local regulations.
• Knowledge of GDPR and data privacy laws, employee relations case law, disciplinary, grievance and long-term absence best practises etc.
• Working knowledge of ServiceNow or similar case management system and all of the basic functionality it provides, would be an advantage

Kerry Group