Job Description

Whatsapp 0166007545

1. Job Summary

The Human Resource Executive supports the human capital needs of the property management business by managing recruitment, employee relations, performance management, training & development, payroll support, and ensuring compliance with Malaysian employment laws and company policies. The role contributes to workforce planning, employee engagement, and organisational culture.

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2. Key Responsibilities

2.1 Recruitment & Onboarding

Coordinate full-cycle recruitment: job postings, screening, interviewing, selection, job offers, and candidate onboarding.

Partner with department heads (e.g., Operations, Facilities, Leasing, Admin) to define job requirements.

Maintain recruitment databases and applicant tracking systems.

Conduct orientation and induction sessions for new hires.

Deliverables:

Time-to-fill metrics

Quality of hire assessments

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2.2 Employee Records & HR Documentation

Maintain accurate personnel files (digital and physical) in compliance with PDPA and company standards.

Prepare HR correspondences, employment contracts, appointment letters, increments, transfers, promotions, and exit documentation.

Ensure HR data integrity and confidentiality.

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2.3 Payroll & Benefits Administration

Assist in monthly payroll calculations: overtime, allowances (e.g., travel, uniform), deductions, claims, and statutory contributions (EPF, SOCSO, EIS, PCB/LHDN).

Coordinate benefits administration: insurance, leave accruals, medical, and staff welfare programs.

Statutory Compliance (Malaysia):

EPF (KWSP), SOCSO, EIS, PCB / Monthly Tax deductions

HRDF claims (if applicable)

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2.4 Performance Management

Support performance appraisal cycles (goal setting, mid-year review, annual appraisal).

Coordinate KPIs and appraisal documentation with department heads.

Collect and analyze performance data to identify talent gaps.

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2.5 Learning & Development

Identify training needs through performance reviews and departmental inputs.

Coordinate in-house and external training programs (e.g., safety, customer service, leadership).

Monitor training effectiveness and follow-ups.

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2.6 Employee Relations & Engagement

Address employee queries related to HR policies, leave, benefits, and career development.

Promote employee engagement initiatives (team activities, recognition programs, wellness programs).

Support conflict resolution and disciplinary case management in accordance with company policy and Malaysian employment standards.

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2.7 HR Policies & Compliance

Maintain and update HR policies, employee handbook, and SOPs.

Ensure HR practices align with the Employment Act 1955, Industrial Relations Act, Anti-Discrimination norms, and other relevant legislative requirements.

Facilitate workplace compliance audits and reporting.

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2.8 HR Metrics & Reporting

Prepare monthly HR reports: manpower status, turnover rates, absenteeism, recruitment summary, training reports.

Provide insights and recommendations to HR Head/Management.

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3. Key Performance Indicators (KPIs)

KPI Category Example Metrics

Recruitment & Selection Offer acceptance rate, time-to-fill, cost-per-hire

Onboarding Efficiency New hire retention (90-180 days), onboarding satisfaction

Payroll Accuracy Payroll errors (%), timeliness of statutory submissions

Compliance Audit findings, policy update cycle adherence

Employee Engagement Engagement score, participation rates

Training Effectiveness Post-training evaluation scores, performance improvement

Employee Relations Case resolution time, grievance frequency

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4. Core Competencies

Technical Skills

Knowledge of Malaysian employment laws and statutory obligations

Familiarity with payroll and HRIS systems

Proficiency in MS Office (especially Excel)

Recruitment assessment tools

Interpersonal Skills

Effective communication (Malay & English)

Confidentiality and ethical judgment

Conflict resolution

Relationship building with internal stakeholders

Analytical Skills

HR metrics analysis

Problem solving

Reporting and data interpretation

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5. Typical Interactions & Reporting Structure

Internal

Department Heads (Operations, Admin, Finance)

Property Managers, Supervisors

Payroll/Finance team

External

Employment agencies/Job portals

Training vendors

Government agencies (SOCSO, EPF, HRDF if applicable)

Reporting To

HR Manager / Head of HR / General Manager

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6. Typical Work Environment

Office setting with occasional site visits

Multi-site coordination (e.g., residential, commercial properties)

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7. Optional Value-Add Responsibilities

Depending on company size and structure, the HR Executive may also:

Drive HR digitalisation initiatives

Lead culture and change management programs

Support CSR and sustainability initiatives

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

Maternity leave Opportunities for promotion Professional development
Work Location: In person